Effective 21 August 2026 · Version 2026-08-21
Privacy Policy
This policy explains how Fpoint5 Labs, the operator of Zemba, handles personal information when you request, use or receive support for the service.
What we collect
We collect the contact, business and setup information you submit, along with technical information needed to keep the service secure. Cloudflare Turnstile may process browser, device and network signals to distinguish people from automated abuse. If your account is approved, we also process the records you and your authorised users add to the workspace.
Why we process it
We process information to respond to your request and take steps toward providing the service, to perform our agreement if you become a customer, to protect the service and our legitimate interests, to comply with legal obligations, and where you have given consent. You may withdraw consent without affecting processing already carried out.
Connected AI assistants
When an authorised user connects an AI assistant, Zemba receives the account context and specific tool inputs needed for the requested operation; it does not request the user’s general chat history, memories or unrelated uploaded files. Zemba returns only records allowed by that user’s live role and consented permissions. The selected assistant provider may process those tool inputs and results under its own privacy terms, and the user can revoke the connection.
Who receives it
We share information only with service providers and authorised partners that help us deliver, secure or support the service, or when disclosure is required by law. We do not sell your personal information.
How long we keep it
We retain prospect information while we assess and follow up on your request, and account information for as long as needed to provide the service, meet legal obligations and resolve disputes. We delete or anonymise information when it is no longer needed.
Your choices and rights
Subject to applicable law, including the Nigeria Data Protection Act 2023, you may ask to access, correct, erase, restrict or receive a portable copy of personal information; object to certain processing; withdraw consent; and request human review of a solely automated decision with significant effects. You may also complain to the Nigeria Data Protection Commission.
Security and international processing
We use reasonable organisational and technical safeguards. Some service providers may process information outside your country under appropriate contractual and legal protections.
Contact
Questions or requests can be sent to hello@zemba.app.